Processing time 

All orders will be processed within 1 to 3 business days (excluding weekends and holidays) upon receipt of your order confirmation email. You will receive a notification once your order has been shipped. Please note that during peak periods, such as the Christmas season, there may be potential delays due to a high volume of orders or postal service delays that are beyond our control. Thank you for your understanding.

Custom and import taxes

Buyers are responsible for any customs and import taxes that may apply. Please note that delivery of orders may be delayed due to customs inspection and awaiting payment for import taxes. We are not responsible for delays caused by the customs process. Thank you for your understanding and cooperation.

Shipping rates & delivery estimates

Shipping rates are determined by package size and weight. Packages under one pound are shipped using USPS Ground Advantage package service. Packages over one pound use USPS Priority mail package service.

Your shipping charges will be listed and indicated when you check out.

Your package tracking information will be included with your order.

Most items will arrive within 3 business days using either USPS Ground Advantage or USPS Priority Mail.

Tracking & Delivery Confirmation

All packages will be assigned tracking numbers that can be easily monitored through the USPS website. Occasionally, a package may be marked as delivered even though the customer has not yet received it. In such instances, the package typically arrives the following day. If your tracking information indicates that your package has been delivered but you have not received it within a couple of days, we recommend checking with your neighbors as sometimes packages can be delivered to the wrong address. If the package is still missing, rest assured that USPS scanners are equipped with GPS technology that can accurately pinpoint the exact location where the package was marked as delivered. If the package remains missing, please do not hesitate to contact us via email so that we can assist you further.

Gift Wrapping 

In our commitment to environmental sustainability, we strive to minimize unnecessary packaging by ensuring that each order is thoughtfully packed in a recyclable box. For those looking to add an extra touch, we offer gift boxes for a small additional fee. Thank you for supporting our efforts to promote eco-friendly practices.